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Software
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ESP | engagement software platform
- Identify
- Contact DatabaseCollect, clean and manage your Contacts in a database designed for your engagement activities.
- Predictive AnalyticsUtilize our proprietary ESP Scores to assess your Contacts and predict their engagement outcomes.
- Advanced TargetingBuild and continually adapt your engagement strategy using the power of ESP's targeting and analytic tools.
- Engage
- CommunicateUse our embedded Broadcast Communication Center to listen and engage your audience, across multiple channels, without ever leaving the platform.
- CanvassCombine your tracking responses captured through online, live calling, IVR, and door & street canvassing activities.
- Web & SocialFully integrated website and social media management and analytics.
- Activate
- CommunitySupport your community to act through ESP's membership, volunteer, and event management technologies.
- AdvocateEmpower your grassroots supporters and stakeholders to help you achieve your engagement outcomes.
- TransactSecurely process payments, issue tax receipts and increase fundraising performance through donor tracking and predictive donor lead generation technologies.
- Innovate// Use our custom microsites to mobilize your community into action.
- Collaborate// Discuss ideas & share documents within your secure social network.
- Automate// Increase efficiency through customization and automation.
- Scale// Designed to meet the needs of complex and distributed organizations.
- Secure & Reliable// Advanced user security & encrytion with trusted reliability.
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Services
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Solutions
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Candidate Cloud ESP provides the engagement and outreach tools to connect with potential supporters. Integrated communication technologies allow organizations to send mass emails and SMS messages, manage their online and social presence, and launch grassroots canvassing efforts. With Candidate Cloud ESP, organizations can effectively engage and persuade potential supporters across multiple channels.
OUR PROCESS
Candidate Cloud’s process is based upon a continuum of outreach and engagement activities. From determining who your stakeholders and supporters are to persuading them to take action, we believe that all data can and should inform and initiate your next engagement activity.
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Identify
Predictive analytics and proprietary source list management technology target and identify your most likely supporters.
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Engage
Customized and integrated outreach tools and services to connect with and track supporters.
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Activate
Donation, volunteer and membership management technology to turnout the strongest supporters when it matters most.
COMMUNICATE
Candidate Cloud ESP provides access to powerful communication tools without the challenges or costs of managing multiple systems and services.
The Engagement Software Platform provides email management and SMS broadcast capabilities directly from the system. Tracking all communications in a coordinated manner enables organizations to manage, assess and improve its internal and external communications. Candidate Cloud’s communication management technology can help your organization get your message out there, and know where it’s working and where it’s not.
Communicate Features
Mail Merge Capabilities for Any Field
Send personalized and tailored communications
Performance Tracking
Learn the best time, sender and subject for your communication efforts
Deep Email Links
Watch emails turn into website traffic, memberships, donations and tickets
Responsive SMS Capabilities
Connect with supporters on their mobile devices
CANVASS
Phone and door canvasing are long-established, reliable and effective means of engaging with and persuading potential supporters. Capture important information easily and without delay with Candidate Cloud ESP’s door and phone canvassing management technologies
The Engagement Software Platform ‘s mobile door and phone canvassing tools lets you know more about potential supporters before you get to their door or reach them on the phone, and helps automatically record the interaction afterwards. For those that still prefer the clipboard, Candidate Cloud’s ESP generates walk and call lists with the same important information as well as barcodes to facilitate data entry. Candidate Cloud’s ESP can also be integrated with third party call centres to provide real-time results while maintaining the security and privacy of your data. When combined with Candidate Cloud’s ESP Predictive Analytics and Targeting, canvassing generates more identified supporters with less effort.
Canvass Features
Mobile Accessibility
Canvass and record results in real time from any mobile device
Mapping, custom turf cutting & geo tagging
Connect with the neighbourhoods and communities that matter most with poll level clustering and segmentation
Targeted List Generation
Generate walk and call lists based on Support Scores and past responses
Barcode-enabled walk & call lists
Capture responses quickly and accurately
Third party call centre integration
Ensure privacy and security of your data with direct integration to third party providers
Live Tracking & Results
Responses and results are captured and updated in real time
WEB & SOCIAL
An organization’s online and social media presence has become a critical element of their engagement efforts and goals. Candidate Cloud’s ESP connects an organization’s social media and online presence with its other supporter tracking and engagement activities.
With the Engagement Software Platform, organizations can host and manage their website and social media accounts without leaving the system or the need of another supplier. By doing so, an organization can easily manage website content and social media posts with seamless integration with other engagement activities and predictive analytics. Track supporters, identify opposing stakeholders, test messaging and turn your organization’s website and social media program into the engagement tool it’s supposed to be.
Web & Social Features
Manage website content
Manage your organization’s website directly from the platform
Social media and web analytics
Track the performance of your online presence
Affiliated and Regional Websites
Automatically create connected and consistent websites that your affiliates can manage themselves
Integrated social media profiles
Connect contacts with their social media profiles
Candidate Cloud delivers customized engagement ecosystems of software, services and solutions.
Our philosophy is to Identify, Engage and Activate in the most efficient and effective manner as possible.
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